Installing a New Product Platform

Are you missing SBAExpress in your tool kit?

Diagnostic Analysis Phase

• Determine management objectives (balance CRA, deposit generation etc)
• Analysis of current environment
  • Clarify how environment matches up and provides the foundation to the new product line
• Organizational Survey – Structure, People, Systems
  • Assess existing work flow and responsibilities
  • Determine existing capacity to leverage the new product line
• Recommendations for design and implementation of new product line

Design and Mapping Phase

• Develop SBAExpress Loan Policy (the “what and why”)
  • Correlate SBAExpress loan policy to SBA 7(a) and conventional small business policy
  • Develop risk based pricing, credit parameters, credit scoring and judgmental factors
• Develop SBAExpress Loan Procedures (the “who, how, and when”)
  • Create loan processing system
  • Provide “how to” documentation of SBA eligibility, specialized forms, SBA ETran implementation, monthly 1502 reporting, etc.
  • Coordinate all pertinent bank colleagues and processes from origination to liquidation

Implementation / Execution Phase

• Develop automated processes and procedures
  • Application forms, closing checklists, booking system, servicing checklists, reporting system
  • Liquidation and guaranty purchase plan
• Implement flowchart
  • Practical integration of designed policies and procedures (deal flow)
• Coach the coaches
  • Cross-train employees who will then provide on-going coaching to the bank branches
• Pre-Launch assistance
  • Test and fine tune processes prior to launch